Privacy Policy

Introduction

RES Health Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Fill out a contact form
• Subscribe to our newsletter
• Create a patient account

This information may include your name, email address, phone number, date of birth, insurance information, and medical history.

Protected Health Information (PHI)

As a healthcare provider, we collect and maintain Protected Health Information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This includes medical records, treatment history, and other health-related information.

How We Use Your Information

We use the information we collect to:

• Provide and manage your healthcare services
• Schedule and confirm appointments
• Process payments and insurance claims
• Send appointment reminders and follow-up communications
• Improve our services and patient experience
• Comply with legal and regulatory requirements

HIPAA Compliance

We are committed to maintaining the privacy and security of your Protected Health Information in accordance with HIPAA regulations. We implement appropriate administrative, physical, and technical safeguards to protect your PHI.

You have rights regarding your health information, including the right to:

• Access and obtain copies of your medical records
• Request amendments to your health information
• Request restrictions on how your information is used
• Receive a Notice of Privacy Practices
• File a complaint if you believe your privacy rights have been violated

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

Third-Party Services

We may use third-party services to help us operate our practice, such as:

• Appointment scheduling systems
• Payment processors
• Email communication services
• Analytics services

These third parties are contractually obligated to protect your information and comply with applicable privacy laws.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly.

Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. For pediatric patients, we require parental or guardian authorization for the collection and use of their information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: